
http://www.last.fm
Last.fm is a UK based CONVERGED internet radio and music community website. It has over 21 million active users in more than 200 countries. Last.fm currently has music library of over 35.5 million tracks and in 2007 did deals with 'Warner Music' and the 'Sony BMG Record Label' allowing their entire catalogues of music to be played on Last.fm.
Last.fm works by using a system known as "scrobbling" where details about what a user listens to on a day to day basis are recorded which is an example of ONLINE SURVEILLANCE. A unique profile is created and this profile data is displayed on a personal webpage. The site offers various social netwroking facilities such as a shoutbox, an adding friends option, neighbours (last.fm generates a list every week of users w
ho have a high music compatibility with you) and recommendations for music the user might like. This is an example of INTERACTIVITY. The website could be said to be a form of CONVERGENCE as it is essentially a radio station and social networking site combined.Users can join groups, view coming events and say they are coming, PERSONALISE their profiles (add photos, personal information, chnage colour schemes etc) and talk on the websites online forum; HORIZONTAL NETWORKING.
To create a profile, a person must register their details but people can look at others webpages and play their 'personal radio' which consists of the users most played music(there is an option to subscribe to a radio station). Subscription to things such as the site and to peoples personal radio stations encourages loyalty to the institutions behind last.fm.

Users can take their subscription even further with the option of a paid account at £1.50/month which offers users more e.g. no advertisments, more radio options, a tracker to see recent visitors to your profile (ONLINE SURVEILLANCE) and many more. This shows the concept of VERTICAL INTEGRATION. There are also options for "scrobbling" to extend to users ipods known as iscrobbler.
Last.fm involves users coming together in a NICHE online community, all of whom share a common interest in the music industry, and creating their own media in the form of charts and personal radio stations which is an example of DEMOCRATISATION. From there, there are options to embed that user generated media (e.g. Personal Top Artists of the week) onto other websites such as facebook and myspace. There are also 'global charts' based on the total number of individual listeners (the REACH) and not the number of actual plays to prevent the artificial boosting of an artist through repeated plays. Charts reflect the musical taste of the particular demographic of the service's users, not that of the general public. Last.fm users generally have an internet connection, may be more computer-literate than average, and may have wide collections of music from which to choose, due to the ability to download MP3 files from the internet. Although last.fm has no specific target audience, it probably appeals to teenagers and young adults with a keen interest in the music industry as they are most likely to possess these characteristics.
Last.fm has a huge global REACH as all that is really necessary is an internet connection. It is therefore very attractive to advertisers who pay the institutions behind last.fm for online advertising space meaning profit for last.fm.
Last.fm is a commercial music site and is therefore out for profit. However, it offers opportunities to independent and unsigned artists too. Tracks from these artists are streamed on the site for free and every time a track is played, the artist gets paid a fixed amount of money. Although this is currently only available in the US, UK and Germany, it is a huge phenomenon as it is a whole new form of marketing with a global reach. This is very different than the traditional ways of marketing used in the past and opens up many new opportunities to artists. There are currently 100,000+ free downloads from only "indie" labels on the site which also is beneficial to audiences looking for 'the next big thing' or trying to find music they like which wouldn't have been possible without the internet and music sites such as last.fm







